IT Consulting

IT consulting, also referred to as technology consulting, relates to services aimed at helping clients on how they can utilise information technology (IT) and digital to optimally achieve their business goals. The IT consulting segment spans both advisory and implementation services, but excludes transactional IT activities.

The (broader) market for IT consulting services consists of eight main disciplines: IT Strategy, IT Architecture, IT Implementation, ERP services, Systems Integration, Data Analytics, IT Security and Software Management.

IT strategy focuses on strategic IT propositions and IT advisory, offerings which commonly represent the first phase of any IT undertaking. Engagements typically last between six weeks to six months depending on the complexity, with an average of two to three months. Examples of projects include defining a corporate IT strategy, setting up a business case for an ERP system or designing a cybersecurity vision – engagements that set the stage for further IT work. IT architecture looks at the IT processes and systems, and defines the technological blueprint that enables business processes. Projects typically last between six to 12 months and architecture services precede any IT implementation or systems integration efforts. Consulting offerings include, among others, defining an enterprise landscape, implementing a service-oriented architecture (SOA), or guiding the outsourcing of architecture processes to an external vendor.